Privacy Policy

Last Updated: July 12, 2026

Who We Are

Sleepwell Realty Group is a real estate brokerage serving clients throughout Ottawa and surrounding communities. Our website address is: https://sleepwellrealty.com.

Sleepwell Realty Group respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable privacy laws in Ontario and Canada.

What Is Personal Information

For the purposes of this Privacy Policy, personal information means information about an identifiable individual, including information that may be used to identify, contact, or provide services to you.

Collection of Personal Information

We collect personal information when you voluntarily provide it to us through our website, including when you:

  • Submit an inquiry about real estate services or properties

  • Request information, consultations, or market updates

  • Complete online forms

  • Communicate with our team by email, phone, or other digital channels

The personal information we may collect includes your name, email address, phone number, property preferences, and any other information you choose to provide.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and website activity to help improve our services, maintain website security, and understand how visitors use our website.

Consent

By providing personal information to Sleepwell Realty Group, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Where required by applicable privacy laws, we will obtain additional consent before collecting, using, or disclosing personal information for purposes not previously identified.

You may withdraw your consent to certain uses of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. Please note that withdrawing consent may affect our ability to provide certain services.

Use of Personal Information

Sleepwell Realty Group may use personal information for the following purposes:

  • Providing real estate services and responding to inquiries

  • Understanding your real estate needs and preferences

  • Communicating with you regarding properties, appointments, services, and updates

  • Providing relevant market information and resources

  • Improving our website, services, and client experience

  • Maintaining business records and meeting legal, regulatory, and professional obligations

Disclosure of Personal Information

Sleepwell Realty Group does not sell or rent personal information.

We may disclose personal information to trusted third-party service providers who assist us with business operations, including website hosting, technology services, communications, marketing, and administrative support. These organizations are required to protect personal information and use it only for the purposes for which it was provided.

Personal information may also be disclosed where required or permitted by law, including to comply with legal obligations, regulatory requirements, or lawful requests from authorities.

Protection of Personal Information

Sleepwell Realty Group takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, or destruction.

While we take reasonable measures to protect your information, no method of electronic transmission or storage is completely secure.

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance your online experience.

Cookies may collect information such as browser type, pages visited, and general website usage patterns. You may adjust your browser settings to refuse cookies; however, some website features may not function as intended.

Third-Party Websites and Embedded Content

Our website may contain links to or embedded content from third-party websites, including property platforms, social media services, mapping services, or other online resources.

These third-party websites operate independently and have their own privacy policies. Sleepwell Realty Group is not responsible for the privacy practices, content, or security measures of third-party websites.

Retention of Personal Information

Sleepwell Realty Group retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business records, provide ongoing services, and comply with applicable legal and regulatory requirements.

When personal information is no longer required, it will be securely destroyed or anonymized in accordance with our retention practices.

Accessing and Correcting Your Personal Information

You have the right to request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated, subject to applicable legal limitations.

To make an access or correction request, please contact Sleepwell Realty Group. We may require verification of your identity before processing your request.

Questions or Concerns

If you have questions, concerns, or complaints regarding the collection, use, or protection of your personal information, please contact Sleepwell Realty Group.

We are committed to addressing privacy concerns and working with individuals to resolve any issues regarding the handling of personal information.

Contact Information

Sleepwell Realty Group
Website: https://sleepwellrealty.com